So, what is the NDIS?

The NDIS stands for ‘National Disability Insurance Scheme’ which is an Australian initiative investing in the lives of people living with a disability to ensure they receive the reasonable and necessary supports to achieve their goals.

If you meet the NDIS requirements to become a Participant – then you’re on your way to using the NDIS to exercise more choice and control around the decisions that affect your day-to-day lifestyle.

© National Disability Insurance Scheme Launch Transition Agency 2013

NDIS Lingo BinGo - A quick guide to NDIS terms


Someone who provides personal care, support and help to a person with disability and is not contracted as a paid or voluntary worker, often a family member or guardian.

Service agreement

A contract between the participant and the service provider they have chosen to deliver the supports in their participant plan.

Self-management (funding)

Participants receive all or part of their NDIS funding and they manage their payments for supports and pay their providers directly.

Registered provider

A disability support provider that has met the NDIS requirements for qualifications, approvals, experience, capacity and quality standards to provide a product or service.

Reasonable and necessary

Reasonable means something fair and necessary means something you must have. The NDIS funds reasonable and necessary supports relating to a person's disability to help them live an ordinary life and achieve their goals.


Someone who has products or services to help participants achieve the goals in their plan. Participants can choose their providers and change providers at any time, this is also known as choice and control.


A written agreement worked out with the participant, stating their goals and needs, and the reasonable and necessary supports the NDIS will fund for them. Each participant has their own individual plan.


A person who meets the NDIS access requirements.


A person who is appointed to act and make decisions for a participant who does not have a parent or guardian.


National Disability Insurance Agency. The Commonwealth government organisation administering the NDIS.

Mainstream services

The government systems providing services to the Australian public e.g. health, mental health, education, justice, housing, child protection and employment services.

Local Area Coordinators (LAC)

LACs are local organisations working in partnership with the NDIA, to help participants, their families and carers access the NDIS. LACs will help participants write and manage their plans and also connect participants to mainstream services and local and community-based supports.

Informal supports

The supports participants get from the people around them, for example family, friends, neighbours.

Funded supports

The funding available to a participant. There are 3 budgets in a support package: Core, Capacity Building and Capital.

Full scheme roll out

The dates when the NDIS will be available to all eligible residents. For Queensland that date is July 2019.

Community services

Activities and interests (not supplied by government groups), which are available to everyone in the community e.g. social, study and sporting interests.

Choice and control

A participant has the right to make their own decisions about what is important to them and to decide how they would like to receive their supports and who from.


Things to help a person undertake daily life activities and enable them to participate in the community and reach their goals.

If you’re getting ready to board the NDIS train, then you should start
thinking about what is important to you.

Things like:
Where do you want to call home?
What sort of people do you want in your team?
What do you want to learn?
What personal strengths do you want to grow?
Do your current supports fulfil your needs?

If you want to know more, or just need a bit of a hand, our team is always
here to help.

Useful Information and links